About Qmatic

Qmatic is the world leader in queue management solutions

Qmatic develops, manufactures and markets complete systens for queue management solutions which enable companies and organisations to optimise customer flow management. The solutions are primarily sold to the public sector, healthcare institutions, financial institutions and retailers. Today, Qmatic's solutions are sold in 102 countries globally through 11 subsidiaries and 51 distributors and the company employs approximately 300 people. Qmatic was founded in 1981 and is headquartered in Mölndal, Sweden. Significant internal resources and capital is continuously invested into product development at the R&D department in Mölndal and to date Qmatic has installed more than 25,000 customer flow management solutions globally among public institutions, healthcare institutions, banks and retailers.

Altor acquired Qmatic in July 2007, while jointly merging the company with QM Group, the leading queue management solutions company in the UK. The two companies provided a strong strategic fit through complementary customer segments and R&D efforts and together the newly formed group is well equipped for continued global expansion. Altor's strategic agenda includes supporting Qmatic towards continued growth in existing markets as well as strategic expansion into new markets. The strategy going forward was reviewed through an extensive 100-day program following the closing of the acquisitions and a key account management organisation was established to allow for increased penetration across markets and industries.

Altor was attracted by the large potential from further increasing the penetration of queue management solutions among different organisations and industries in order to facilitate the efforts to increase efficiency in sales and personnel planning. A consistent growth track record coupled with an attractive and innovative solution offering makes Qmatic well equipped to service customers globally with tailor made solutions for customer flow management.